What to do if you are not happy with a decision

You can ask us to review our decision if:

we haven’t accepted your application to be on the housing register.
you think we have made the wrong decision about your priority banding as per our housing allocations policy.

The review request must be made in writing and within 21 days of our decision explaining the reasons why you disagree with our decision. If you wish you can provide evidence to support your review request. Review requests should be sent by email to housingregisterappeals@lewisham.gov.uk. We will try to respond to you within 56 days.

Homeless Applicants

If you are living in temporary accommodation and you are already on the housing register, you can ask us to review our decision if:

you think we have made the wrong decision about your priority banding as per our housing allocations policy.

The review request must be made within 21 days of the date of the decision. The review request must be made in writing and should explain the reasons why you disagree with our decision. If you wish you can provide evidence to support your review request. Review requests should be sent by email to TA.MgmtandResettlement@lewisham.gov.uk.

You can also ask us to review our decision if you are living in temporary accommodation and we have discharged our duty to accommodate you because you have refused an offer of social housing.